Refund Policy

Themineshop offers a quicker dispute solution and will appreciate it a lot if you provide:

• Photos or videos of the damaged item to prove damage. If the photo cannot prove the products are damaged, please upload the video.

• Screenshot of the e-mail or dispute received including name, date and content. In other words, a customer has sent the complaint (Through PayPal Dispute or other Gateway, e-mail, etc.).

• The products need to be returned to CJ if our Dispute Team asks for a return in Disputes.

Except the important interpretation,Themineshop will make Refund, Resend, or Accept the Return for any of the following cases offers a quicker dispute solution and will appreciate it a lot if you provide: